Jul 20, 20232 min readCustomer ExperienceEmpower Your Customer Support Team with Smoothen's Zendesk Admin Training
Jun 14, 20235 min readData AnalyticsUnlock the Power of User Interviews: A Guide to Conducting Effective User Research
Jun 4, 20233 min readCustomer ExperienceLeveraging Contextual Data to Deliver Better Customer Support
May 25, 20234 min readData AnalyticsUnlock Your Competitive Advantage: Exploring the Theory of Advantage in Business
Apr 17, 20234 min readCustomer ExperienceThe Intersection of Accessibility and Activism in Customer Experience Design
Mar 30, 20233 min readCustomer ExperienceThe RESTRICT Act and Its Implications for Customer Experience
Mar 19, 20237 min readData AnalyticsUncovering the Dimensions of Poor Data Quality: How Bad Data Can Hurt Your Business
Mar 6, 20235 min readCustomer ExperienceHelping Your Team Develop Time Management Competencies for Enhanced Customer Service
Feb 28, 20234 min readStartups for Dummies (And People Who Still Don't Get It After Multiple Explanations)
Feb 9, 20235 min readCustomer ExperienceThe Biggest Customer Service Start-Up Problems and How to Conquer Them
Jan 23, 20235 min readCustomer ExperienceAvoid Common Startup Mistakes with Exceptional Customer Support
Jan 13, 20233 min readCustomer ExperienceIntegrating Support and Product Teams: A 6-Step Plan for Improved CX and Feature Adoption
Jan 7, 20234 min readCustomer ExperienceWhy Customer Education is the Key to Competitive Advantage in the Digital Technology Industry
.png){kind=small}
